Legal Information

Last updated: January 2025

Information We Collect

We collect information you provide directly to us, such as when you make a donation, purchase tickets, or contact us. This may include your name, email address, phone number, payment information, and correspondence.

How We Use Your Information

• Process donations and ticket purchases
• Send confirmation emails and donation receipts
• Provide customer support
• Send updates about our relief efforts (with consent)
• Comply with legal obligations

Information Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled securely through Razorpay.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@himachalgala.org

Donations

All donations are final and non-refundable. Donated funds are immediately allocated to relief efforts and cannot be returned. However, if you believe there has been an error in processing your donation, please contact us within 48 hours.

Event Tickets

Ticket refunds are available under the following conditions:

• Refund requests must be made at least 48 hours before the event date
• A processing fee of ₹50 per ticket will be deducted
• Refunds will be processed within 7-10 business days
• In case of event cancellation, full refunds will be provided

How to Request a Refund

To request a ticket refund, please contact us at refunds@himachalgala.org with your order ID and reason for cancellation.

Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by these terms and conditions.

Use of Services

Our services are provided for charitable purposes. You agree to use our services only for lawful purposes and in accordance with these terms.

Event Attendance

• Valid tickets are required for event entry
• Government-issued ID must be presented at the venue
• We reserve the right to refuse entry or remove individuals who violate event policies
• Photography and videography may occur during the event

Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

80G Tax Exemption

Himachal Relief Foundation is registered under Section 80G of the Income Tax Act, 1961. Donors are eligible for tax deduction benefits as per the following:

• 50% of the donated amount is eligible for tax deduction
• Minimum donation amount for tax certificate: ₹500
• Tax exemption certificates are issued within 48 hours of donation
• Certificates are sent via email to the registered email address

Required Information

To receive your tax exemption certificate, please ensure you provide:

• Full name as per PAN card
• Valid email address
• Phone number
• Complete address

Corporate Donations

Corporate donors can claim donations as CSR expenditure under Section 135 of the Companies Act, 2013. Additional documentation will be provided for corporate donors.